With over 30,000 employees and approximately 5.5 million customers, EnBW Energie Baden-Württemberg AG is one of Germany’s largest energy companies and is also the market leader in the field of e-mobility. To manage its approximately 200 electric fleet vehicles across 6 locations, EnBW relies on the AZOWO Mobility Cloud, customized with its own corporate design. Booking, vehicle assignment, and overview functions are intentionally handled without telematics or a dedicated app, while keys are issued in the traditional manner by staff at the gate.

Fahrzeug der EnBW neben dem Eingang des Gebäudes

Insights

Across the country, our energy providers are driving the energy transition forward, seizing opportunities, and overcoming challenges. We’ll provide some insights using a customer example

  • Web Portal

    EnBW uses the AZOWO Mobility Cloud, branded with its corporate identity, to view and manage all key information related to its vehicle fleet and pool vehicles in real time. Our intuitive SaaS application is being used successfully here without the accompanying app. All relevant metrics and trends are visible to the administrator at a glance, allowing you to react quickly to changes and take immediate action.

  • Without telematics

    It’s also possible to operate entirely without telematics connections. Fleet management without telematics offers several advantages that may be significant depending on a company’s situation and requirements. Without telematics, there are no costs for hardware, software, or installation, which reduces the financial burden on the fleet. Implementation is simpler and faster since no technical expertise is required, which reduces the administrative burden. At the time, our client wanted to be independent of telematics providers to avoid the risk of technical failures with the telematics units or connection problems.

  • Key Pickup

    Traditional key management handled by staff at the company gate provides direct, personal oversight and ensures security, as keys are handed over only to authorized individuals. The process is simple, requires no training, and allows for flexible responses to special requests. Without technical systems, the risk of technical failures is reduced, and clear rules along with centralized management keep the process streamlined and efficient. Administrative overhead is minimized, and operations run smoothly.

  • Booking Platform

    The AZOWO Mobility Cloud makes it easy to book vehicles by class with automatic vehicle assignment. The standardized pickup and drop-off stations further simplify the process. All bookings are clearly organized by status—from reservations to active and completed bookings to cancellations. Bookings are checked in and out manually. Benefit from clearly structured and efficient booking management.

With the help of AZOWO, we can organize vehicles based on range and usage profiles and make the appropriate vehicle available for booking by time period and location. This has made the transition easier for us, as it reduces uncertainty and increases the availability of our electric fleet vehicles.

Kundenportrait Vanessa Hindinger

Vanessa Hindinger

EnBW Baden-Württemberg Mobility Team Leader

Facts

Timeless Excellence in EnBW's Fleet Management

Inventory
electric pool vehicle fleet with approximately 200 vehicles
Locations
6 locations throughout Germany
Room for Improvement
Necessary replacement of the scheduling tool (MS Access) and elimination of manual process steps
Implementation
Comprehensive data import, including company data, creation of administrators and drivers, as well as stations, cost centers, vehicle classes, and vehicles, using an import template
Customer Success
Customer-Centric Lifetime Customer Success Management for optimized vehicle utilization, reduced operating costs, and long-term customer satisfaction and partnership
Key Handover
A smooth day-to-day process thanks to the employees in charge
Driver's License Check
Internal compliance is reviewed at specific locations through direct oversight by the responsible employees

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Look & Feel

Benefits of Corporate Identity

EnBW incorporates the AZOWO Mobility Cloud into its corporate identity design, which promotes employee acceptance and usage through a familiar, intuitive user interface. This customization strengthens the sense of belonging and improves the user experience, leading to higher employee satisfaction.

Hand hält Smartphone mit der geöffneten AZOWO Fahrer App

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