Since 2019, Stadtwerke Pfaffenhofen an der Ilm has been managing a public mobility service for residents and businesses in partnership with AZOWO. A mixed fleet of over 230 vehicles across 15 locations has evolved into a multimodal system that combines carsharing, e-bikes, cargo bikes, and e-scooters on a centralized, CI-branded platform. Today, more than 1,200 registered users take advantage of the service, while booking numbers continue to grow annually and the fleet’s CO2 emissions are projected to drop by 83 percent by 2035.

Eine Frau steht an einem Lastenrad un dzieht sich einen Helm auf

Advantages

The Key Benefits of the Mobility Cloud for Stadtwerke Pfaffenhofen

Smart Use

The intelligent booking algorithm in the AZOWO Mobility Cloud enables Stadtwerke Pfaffenhofen an der Ilm to efficiently manage vehicle usage and contributes to improved process optimization. By automatically adjusting to availability and utilization rates, resources are deployed optimally, leading to increased efficiency and smooth operations in the car-sharing program.
Modular Structure

Stadtwerke Pfaffenhofen an der Ilm has customized the modules and interfaces of the AZOWO Mobility Cloud to meet its specific requirements for the municipal car-sharing program. This customization ensures that the solution integrates seamlessly into existing workflows while also allowing for flexible implementation of necessary changes. As a result, Stadtwerke can tailor its mobility services to residents’ needs and design them with the future in mind.
White Label

To foster a sense of connection with its customers, the company benefits from the AZOWO Mobility Cloud’s full customizability to match its brand image and corporate identity. This personalized design enhances brand recognition and creates a user-friendly environment that integrates seamlessly into the existing corporate structure. This ensures a consistent and professional public image that makes a strong impression both internally and externally.
Detailed Analysis

By analyzing vehicle data at the municipal utility, well-founded forecasts regarding the performance and maintenance of the existing fleet can be generated. These data-driven insights enable proactive planning of maintenance intervals and the timely replacement of vehicles, which leads to optimal fleet utilization in carsharing, ensures service availability for customers, and results in long-term cost optimization.
Customer-Focused

The SaaS platform offers Stadtwerke Pfaffenhofen an der Ilm a comprehensive solution for multimodal mobility that integrates various modes of transportation into a single, centralized platform. This allows for the efficient management of car-sharing models as well as e-bikes, cargo bikes, and e-scooters via cloud-based software, providing users with flexibility, enabling the municipal utility to optimize its operations, and delighting end customers.

Through our agile collaboration with AZOWO GmbH, we can implement new mobility and sharing concepts quickly and sustainably. A major advantage is the ability to store price lists and pricing tiers that can be billed to rental customers in the sharing program. AZOWO gives us, as the municipal utility, the opportunity to share the diversity of our vehicle fleet with the residents of Pfaffenhofen.

Simon Plass
Pfaffenhofen Public Utilities Shared Mobility Business Unit Management

Facts

The key benefits of the AZOWO Mobility Cloud for Stadtwerke Pfaffenhofen include the efficient management of mobility processes, cost reduction through automation, and the promotion of sustainable mobility solutions.

Scalable: Management of a mixed vehicle fleet using the SaaS solution, with over 230 vehicles
Decentralized: Fleet allocation across 15 locations for a complex system of multimodal vehicles
All-rounder: Vehicle Scheduling for Service and Company Vehicles
Contactless: Contactless vehicle booking via the CI-branded app and website for all employees
Environmentally friendly: Reduction of CO2 emissions by 83 percent by 2035

Transformation

The Pfaffenhofen Municipal Utilities mobility project was launched in 2019 in collaboration with AZOWO. The goal: to drive the mobility transition and create a comprehensive solution for a wide range of mobility services. As a result, the first public car-sharing program and fleet management system were tested with residents, launched, and are continuously being improved in collaboration with AZOWO. Today, there are well over 1,200 registered users, and the number of bookings—which runs into the thousands—doubles every year.