How do I report a claim through AZOWO Claims Management?

Users can report claims directly through the app or the web portal. They can upload photos, enter descriptions, and provide the relevant vehicle information, so that the claim is immediately available as a complete digital claim file and can be processed further without any disruption in the workflow.

Can damage be detected even without telematics data in the vehicle?

Yes. The live status feature can be used with or without telematics data. This allows fleet managers to keep track of the current status of their vehicles, regardless of whether the vehicle in question is technically connected.

How are repairs and follow-up tasks organized after a damage report is filed?

Digital workflows make it possible to assign tasks, repairs, and invoices to a claim and track them. Every step is documented in the corresponding claim file, making it possible to track the processing status at any time.

At what level can damage costs be analyzed?

The cost analysis is conducted at the driver and vehicle levels. This reveals which vehicles or drivers are more prone to damage, thereby providing a basis for targeted cost-optimization measures.

What does a digital claims file in AZOWO Claims Management include?

A claims file consolidates all information related to a single case: photos, descriptions, the affected vehicle, assigned tasks, and the current processing status. This allows the entire claim to be viewed in one place, rather than being scattered across multiple systems or documents.

Manage Fleet Claims Digitally

Video Preview

With AZOWO's Claims Management module, you can keep track of all claims in your vehicle fleet. Watch the video to see how to manage claims using the AZOWO Mobility Cloud.

Contact Us Now

Das Bild zeigt einen Screenshot aus dem Video. Zu sehen ist die Schadenübersicht in der Plattform.

▶︎

Manage Claims and Breakdowns Quickly and Efficiently

Digital Damage Assessment

All claims and breakdowns are recorded digitally, including photos, descriptions, and related vehicle information, enabling a quick overview and efficient processing.
Cost Control

The solution enables a detailed analysis of all expenses at the driver and vehicle levels, allowing costs to be closely monitored and optimizations to be implemented in a targeted manner.
How to Stay on Top of Things with the TCO Module
Live Status and Real-Time Monitoring

Damage can be tracked at any time via the live status, and vehicles can be monitored in their current condition—with or without telematics data—ensuring complete transparency at all times.
How to Use Live Data with AZOWO
Flexible Task and Repair Management

Digital workflows make it easy to assign, process, and track tasks, repairs, and invoices, making processes faster, more efficient, and more transparent.
User-friendliness

Complete claims files, a clear overview of all reported claims, and intuitive processes increase employee acceptance and ensure an up-to-date overview of the fleet’s condition at all times.

Jetzt Zeit und Kosten sparen mit der AZOWO Schadensverwaltung

Mit der AZOWO Schadensverwaltung verkürzen sich Schadenmeldung, Dokumentation und Nachverfolgung bei jedem Fall spürbar, was den Aufwand pro Schadensfall von 50 auf 32 Minuten senkt und im Monat rund 3 Stunden und 195€ spart.

Besprechen Sie mit uns Ihr Einsparpotential

How do I report a claim through AZOWO Claims Management?

Users can report claims directly through the app or the web portal. They can upload photos, enter descriptions, and provide the relevant vehicle information, so that the claim is immediately available as a complete digital claim file and can be processed further without any disruption in the workflow.
Can damage be detected even without telematics data in the vehicle?

Yes. The live status feature can be used with or without telematics data. This allows fleet managers to keep track of the current status of their vehicles, regardless of whether the vehicle in question is technically connected.
How are repairs and follow-up tasks organized after a damage report is filed?

Digital workflows make it possible to assign tasks, repairs, and invoices to a claim and track them. Every step is documented in the corresponding claim file, making it possible to track the processing status at any time.
At what level can damage costs be analyzed?

The cost analysis is conducted at the driver and vehicle levels. This reveals which vehicles or drivers are more prone to damage, thereby providing a basis for targeted cost-optimization measures.
What does a digital claims file in AZOWO Claims Management include?

A claims file consolidates all information related to a single case: photos, descriptions, the affected vehicle, assigned tasks, and the current processing status. This allows the entire claim to be viewed in one place, rather than being scattered across multiple systems or documents.